Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
60728's Avatar

cant send email newsletter

open 2 23 Mar, 2017 04:51 AM by 60728
37181's Avatar

Credit Cards not working on both of our sites

open 17 22 Mar, 2017 06:54 PM by Jeremy
79949's Avatar

need help with categories

resolved 5 14 Mar, 2017 03:54 PM by 79949
45228's Avatar

Not receiving order emails

open 10 07 Mar, 2017 02:40 AM by Jeremy
44711's Avatar

Site very slow yesterday and today

resolved 2 06 Mar, 2017 08:37 AM by Jeremy
Mario's Avatar

Site Speed Down

resolved 5 04 Mar, 2017 02:48 AM by Jeremy
35581's Avatar

"on sale" Status is not appearing

open 2 27 Dec, 2016 06:02 AM by Brent
45162's Avatar

Items suddenly all listing at random sale prices! HELP!

open 3 27 Dec, 2016 05:15 AM by Brent
19375's Avatar

adding content

resolved 25 23 Dec, 2016 04:46 PM by 19375
Colin's Avatar

Error message trying to send a newsletter

resolved 10 06 Dec, 2016 11:50 PM by Colin J. Gasko
Ronny's Avatar

Store not syncing properly. Error Message

resolved 2 01 Dec, 2016 04:13 PM by lilbigshop
19328's Avatar

Orders Not Showing on my order page

resolved 1 24 Nov, 2016 02:22 AM by 19328
J.J.'s Avatar

Design tab

resolved 5 15 Sep, 2016 04:32 PM by lilbigshop
Ronny's Avatar

Fraudulent Orders

resolved 0 01 Sep, 2016 11:37 PM by Ronny
Brianne Dempsey's Avatar

Missing Order

resolved 6 31 Aug, 2016 03:51 PM by Brianne Dempsey
37325's Avatar

Can we make it so that some countries are only able to check out through PayPal, whereas other countries are able to check out through PayPal or our Credit Card system?

open 1 23 Aug, 2016 09:20 PM by lilbigshop
65325's Avatar

No mail

resolved 0 24 Jun, 2016 07:56 AM by 65325
38999's Avatar

Cart error when placing order from Iphone

open 32 10 Jun, 2016 05:25 PM by 99535
Dominique Bordes's Avatar

Paypal & Braintree not working

resolved 7 06 Jun, 2016 10:16 PM by lilbigshop
65325's Avatar

Paypal & Braintree not working

resolved 5 03 Jun, 2016 09:35 PM by 65325
Torgeir Lund's Avatar

Paypal button not working

open 1 03 Jun, 2016 06:35 PM by lilbigshop
28223's Avatar

Paypal not working

open 2 02 Jun, 2016 03:04 PM by lilbigshop
Lechu's Avatar

Pay with Paypal issue

open 5 01 Jun, 2016 07:29 PM by lilbigshop
28223's Avatar

New Coupon problems

open 1 31 May, 2016 03:00 PM by lilbigshop
41658's Avatar

Description Showing in product grid

resolved 1 27 May, 2016 03:42 PM by lilbigshop
dave's Avatar

Can't add new shipping catergory

resolved 3 27 May, 2016 03:38 PM by lilbigshop
28223's Avatar

Order list not up to date

resolved 2 23 May, 2016 03:43 PM by lilbigshop
28223's Avatar

Design changes not taking effect

resolved 2 23 May, 2016 02:38 AM by lilbigshop
39495's Avatar

Changes Not Updating on Live Site

resolved 2 23 May, 2016 02:37 AM by lilbigshop
40382's Avatar

SPAM orders? Fake order confirmations?

open 4 11 May, 2016 05:26 PM by lilbigshop

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