need help with categories

79949's Avatar


22 Feb, 2017 08:37 PM

we added a new category, and it isnt showing up...

  1. Support Staff 1 Posted by lilbigshop on 28 Feb, 2017 04:56 PM

    lilbigshop's Avatar


    Sorry for the delay in reply. The new category that you created isn't showing up on the store side or the admin side?

    If it's the store side, you need to open the design controller and click on the navigation bar where you want the category to display on the store. That will open up the navigation options in the design controller, where you can click on / off on the categories you want displayed.

    Please let me know if you have any other questions.

  2. 2 Posted by 79949 on 01 Mar, 2017 01:50 AM

    79949's Avatar

    it is showing up on the back end, but we do not see it when looking at the
    website as a customer if that makes sense.

  3. Support Staff 3 Posted by Jeremy on 06 Mar, 2017 08:23 AM

    Jeremy's Avatar

    Hi there,

    Taking this ticket over and checking in.

    Were you able to get this resolved?

    • Jeremy
  4. 4 Posted by 79949 on 10 Mar, 2017 09:16 PM

    79949's Avatar

    we were unable to get this resolved? any way you can call me?!
    404-822-7005. We see that we added the category on the backend, it just
    isnt there...

  5. 5 Posted by 79949 on 14 Mar, 2017 03:54 PM

    79949's Avatar

    i added women's to every page....ahhh! help pls!!!

  6. Jeremy closed this discussion on 16 Mar, 2017 04:42 AM.

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