Coupon Code Redemption problems

37325's Avatar

37325

13 Jun, 2017 05:56 PM

When you click the "REDEEM" button on the coupon view page, it takes you to our website without the "www." and so it comes up with "Page Not Found. The page you are looking for might have been removed, had its name changed, or is temporarily unavailable."

Please tell me how to edit this link so that the "REDEEM" button takes customers to our cart view with the discount applied or to our shop with the discount applied, as this should be happening automatically I think.

Also, please let me know if the customer already has to have the items in their cart when they hit "REDEEM" for the code to apply, or if the code will automatically be applied when they add the items to the cart after hitting "REDEEM"? I would like to know how this "REDEEM" link works and I cannot seem to find any information on it.

Thanks,
Max

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