Not able to upload or access product page- only error page

Anne Kocherhans's Avatar

Anne Kocherhans

30 Aug, 2017 01:16 AM

Starting on 8/27 till now 8/29 - i started getting an error page - "Woops" when I click the products tab to to upload material. I can't access any of the products that I have already uploaded either. It is just a Woops page every time. I went to my website to see what customers are seeing and clicked my products tab- in my case it's titled "Classes and Workshops" - and only an error page comes up not allowing them see anything or purchase. Can anyone give me an idea what is happening - and if you have had this problem- as well if it can be fixed? I have sent several emails to the link of the error page describing my problem, but have not received any replies as of yet.
Annie, Aerial Arts of Utah

  1. 1 Posted by Anne Kocherhans on 31 Aug, 2017 01:52 AM

    Anne Kocherhans's Avatar


    Oh my gosh, here I am emailing again for help- I have tried to reach Goodsie support by sending an email for the last 4 days- tomorrow will be 5! I have had no response.
    My problem: Everytime I go the the products tab to access and post my products I get a "Woops" page. My customers are starting to complain that they can't they can't see any products - just an error page when they try to look at or purchase items.

    Can someone just let me know that they are getting my requests for help with the problems on the the website and if it can be fixed or not? I would be grateful for any information you can provide!

    Thank you,
    Annie Kocherhans
    Aerial Arts of Utah
    [email blocked]

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