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29557

26 Apr, 2012 12:40 PM

Hey,
the "Save" Button on the design panel disappears on nearly every second try...
could you fix it? It´s really annoying...

Best
Ale

  1. Support Staff 2 Posted by Heather on 26 Apr, 2012 02:57 PM

    Heather 's Avatar

    HI Ale,

    I'm sorry to hear that. What type of change are you making when this occurs?

    Best,
    Heather

  2. 3 Posted by 29557 on 26 Apr, 2012 03:02 PM

    29557's Avatar

    Well, it happens mostly when i´m editing my pages under "Manage"...

  3. Support Staff 4 Posted by Heather on 26 Apr, 2012 05:17 PM

    Heather 's Avatar

    Thanks, Ale. Unfortunately I'm not yet able to reproduce this. Could you please provide these details as well:

    1) The browser and version you're using when this occurs. If you're not sure, you can check at http://supportdetails.com

    2) When you say it disappears, is there only a blank space? What type of action are you taking when this happens?

    3) To confirm, are you referring to the Save button below the text editor area on the left for the page, or the other Save button within the design panel?

  4. 5 Posted by 29557 on 28 Apr, 2012 09:50 AM

    29557's Avatar

    Sure!

    1) Chrome 18.0.1025.165

    2) I added a screenshot of how it looks like. I just open the Design Panel, chose the category, and when it slides (opens) it´s already missing...

    3) Yes, below the text editor.

  5. Support Staff 6 Posted by Heather on 30 Apr, 2012 04:55 PM

    Heather 's Avatar

    Hi,

    The Save button there will only appear after you have started making a change to the text. When you start typing there, does the button appear?

  6. 7 Posted by 29557 on 30 Apr, 2012 06:01 PM

    29557's Avatar

    Nope...

  7. Support Staff 8 Posted by Katie on 30 Apr, 2012 07:54 PM

    Katie's Avatar

    Hi,

    The Save button is displaying properly on each page for us when we're logged into your account. Could you please try clearing your cache and let us know if that helps?

  8. 9 Posted by 29557 on 01 May, 2012 10:21 AM

    29557's Avatar

    Hm, well, sometimes it´s there, sometimes not :-(((

  9. Support Staff 10 Posted by Heather on 02 May, 2012 06:34 PM

    Heather 's Avatar

    Hi,

    To help us pinpoint this issue, can you please provide details on the browser and version you are using when this problem occurs?

    Thanks!
    Heather

  10. 11 Posted by 29557 on 02 May, 2012 09:10 PM

    29557's Avatar

    Hey, you mean what i wrote on "Post 5"?

  11. Support Staff 12 Posted by Heather on 03 May, 2012 04:10 PM

    Heather 's Avatar

    Ah, apologies. I'm afraid we aren't able to reproduce that issue. If you find yourself unable to save a change to a page please let us know and we will help you update that content for now.

  12. 13 Posted by 29557 on 10 May, 2012 08:31 AM

    29557's Avatar

    Well i just need to refresh when it happens... It´s just really annoying...
    Thanks

    Ale

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