SSL Certificate?

20596's Avatar

20596

02 May, 2012 05:25 PM

I get this email every month. Should I be concerned? How do I get a new SSL certificate?

Dear Webmaster, The host name of your site, https://www.myfantastictoys.com/, does not match any of the "Subject Names" in your SSL certificate, which were:
*.goodsie.com goodsie.com
This will cause many web browsers to block users from accessing your site, or to display a security warning message when your site is accessed. To correct this problem, please get a new SSL certificate by a Certificate Authority (CA) with a "Subject Name" or "Subject Alternative DNS Names" that matches your host name. Thanks, The Google Web Crawling Team

  1. Support Staff 2 Posted by Brent on 07 May, 2012 08:14 PM

    Brent's Avatar

    Hello everyone,

    The short answer is that Goodsie doesn't support accessing your stores over https on your custom domains - I'll try to explain why in more detail below. This isn't a problem, as we do guarantee the security of all the financial transactions that take place through your Goodsie store. I am not certain why Google has decided that it can access your custom domains using https (rather than just http), but my best guess is that someone, somewhere on the internet has linked to your stores with https in the URL. If you know where these links are, it's probably in your best interest to change them to http instead, if you can.

    Now, we don't support https for custom domains because they won't increase the security of your store's sensitive information, plus they require a few things - A dedicated IP address that is only for your site, an SSL certificate, and lots of development time to present them to users in a way that isn't confusing. Given the amount of time it would take, we haven't yet been able to make this a priority over other features that are more useful to our users.

    I hope that helps, and if you have any questions, feel free to ask.

    Thanks,
    Brent

  2. Support Staff 3 Posted by Brent on 07 May, 2012 10:58 PM

    Brent's Avatar

    They shouldn't see a warning unless the link they used says "https" instead of "http"

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