Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post

Cart problems

open 5 22 Apr, 2014 01:09 PM by Katie

my store is not online

resolved 2 21 Apr, 2014 12:53 PM by Katie

international vs domestic shipping

open 1 18 Apr, 2014 12:17 PM by Katie

Another Layout issue

resolved 3 17 Apr, 2014 04:20 AM by 41982

Drop down options unable to be seen

resolved 5 16 Apr, 2014 02:56 PM by Katie

Urgent: Order Export Problem

resolved 17 15 Apr, 2014 02:05 PM by Katie

How to export tax information to Stripe

open 3 14 Apr, 2014 12:58 PM by Katie

Mobile links not working

open 7 12 Apr, 2014 01:14 AM by 45929

Layout Shifted

resolved 7 04 Apr, 2014 02:53 PM by Katie

Check Out

open 5 02 Apr, 2014 02:56 PM by Katie

URGENT

open 1 02 Apr, 2014 02:02 PM by Katie

Entire layout has shifted on screen

resolved 17 02 Apr, 2014 12:04 AM by 41982

Can't send email newsletter

resolved 4 28 Mar, 2014 07:52 PM by Amanda Marin

I can't batch edit

open 5 27 Mar, 2014 01:50 PM by Katie

Unchangeable Default layouts

resolved 6 26 Mar, 2014 12:18 AM by Amber

soundcloud

open 1 25 Mar, 2014 08:27 PM by Katie

Item title and "sold out" are jumbled together

resolved 2 20 Mar, 2014 07:41 PM by lindsaydesigns-1

Monthly Subscription

resolved 5 20 Mar, 2014 05:54 PM by Katie

Slideshow covering dropdown nav menu!

resolved 3 19 Mar, 2014 04:20 PM by Katie

Photos

open 3 18 Mar, 2014 08:11 PM by Katie

Can I create a store

open 1 17 Mar, 2014 12:24 PM by Katie

Website Not Working

open 1 14 Mar, 2014 09:04 PM by Katie

link from other site

open 1 11 Mar, 2014 02:04 PM by Katie

Where is my shopping cart?

open 2 07 Mar, 2014 05:15 PM by Brian

Paypal button and link to paypal

open 1 07 Mar, 2014 02:31 PM by Katie

Can't delete emails / can't edit the text/html in an email

resolved 2 03 Mar, 2014 09:43 PM by Katie

My products are not showing on my mobile.

open 3 03 Mar, 2014 07:02 PM by Katie

Free Shipping when customer buys 1 Bulk Item

open 1 27 Feb, 2014 02:13 PM by Katie

Paypal payment confirmation issue in Firefox

resolved 2 25 Feb, 2014 04:50 AM by Krishna

Not getting transaction email

resolved 4 24 Feb, 2014 09:46 PM by Katie

Start a discussion in "Problems"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.