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Restricting Countries on shipping list

Khan's Avatar

Khan

12 Sep, 2011 04:08 PM

Hello,

I'm just launching my store and for the time being do not want to ship outside of my country (Canada). How can I set my options so that customers cannot make orders from other countries?

  1. Support Staff 2 Posted by Heather on 12 Sep, 2011 06:33 PM

    Heather 's Avatar

    Hi Khan,

    At the moment I'm afraid it's not possible to entirely restrict orders from other countries. We recommend adding a clear notice about only accepting Canadian orders to your store's description, and also creating a page of shipping policies that includes this. We will take your suggestion into account!

    Thanks,
    Heather

  2. 3 Posted by 27917 on 12 Apr, 2012 12:57 AM

    27917's Avatar

    I also have a problem receiving orders outside of the US that I am unable to ship. This is a serious problem. Goodsie support, please address this as part of the store setup at your earliest convenience. In addition, after I refund the customer outside of the US, I am not able to delete the order from my orders list. We need options other than marking an order "fulfilled". Thank you.

  3. Support Staff 4 Posted by Katie on 12 Apr, 2012 02:42 PM

    Katie's Avatar

    Hi Jaylene,

    Thank you for adding your support here. We've passed this feedback along to our team and can keep you updated with any news on suggestion here.

  4. 5 Posted by Kevin on 04 May, 2012 10:48 PM

    Kevin's Avatar

    Definitely agree with this thread.

    There should be ways to modify which countries we want to ship to, and/or disable international shipping altogether (ex: just keeping orders shipped domesitcally, or just a specific state only)

    Please implement this soon.

  5. Support Staff 6 Posted by Katie on 07 May, 2012 03:26 PM

    Katie's Avatar

    Hi Kevin,

    We understand where you're coming from and have this suggestion on our list.

  6. 7 Posted by J. Decker on 02 Jun, 2012 08:23 PM

    J. Decker's Avatar

    I'll add an enthusiastic "Yes, Please!" on this request.

    My products are simply too expensive to ship outside the U.S., and refunding Canadian orders costs me each time.

  7. Support Staff 8 Posted by Heather on 01 Aug, 2012 07:55 PM

    Heather 's Avatar

    Hi all,

    We now support shipping by weight and have the option for destination limits, as well. You can learn more here: http://blog.goodsie.com/post/28352971632/shipping2 or check it out under Settings > Shipping.

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