Pricing for different sizes
I have products that come in different prices and therefore different prices. When people choose a size for a product, the price on the product page should change accordingly, because if not, it currently looks as all sizes have the same price, making it confusing for customers. When can this be fixed?
Support Staff 2 Posted by Heather on 03 Jan, 2012 01:56 PM
Hi,
We offer Product Options for just this case. You can associate a fee for every size in the Product Option area on the product edit page. You can learn more about this and other features at http://help.goodsie.com/kb. Let us know if you need further assistance!
3 Posted by 24004 on 03 Jan, 2012 09:28 PM
I don't think you understand me correctly. I have already done what you said. But the problem is that once you pick your size, the price on the product page doesn't change and it stays at the default price.
What bothers me the most is that if the default product price is, say $17, then if you pick a bigger size than the default and that costs say, $27, it is going to say "add $10." However if it is the opposite, meaning the default price is $17, but you pick a size that costs $7, you won't know the difference in the price until you reach the cart.
Hope this is more clear.
Support Staff 4 Posted by Heather on 04 Jan, 2012 11:24 AM
I'm afraid that I am still not clear on your issue. It appears that your options are set up correctly. The larger product size is display (add $x) in the option dropdown on the details view, and displaying the total price (base + fee) in the cart. Can you please provide screenshot to help explain the problem you're seeing?
Best,
Heather
5 Posted by 24004 on 04 Jan, 2012 12:48 PM
Hi Heather,
Please see the screenshot below. The default size for the product is 118.2 ML, and therefore the price is €24.50. However, on the page you are looking at, if I select 30 ML, the price will not automatically adjust, nor will it say "subtract 10" for example. Preferably, I would like the price on the screenshot that I sent you to adjust based on the size you select.
Is this better?
Support Staff 6 Posted by Heather on 04 Jan, 2012 01:42 PM
Hello,
Ah, I see. Thank you for clarifying. I see that in other products the default size is smaller than the other options. Our Product Options were unfortunately only designed for that case. At this time, we would need to recommend making a separate listing for the smaller size for cases where you would like to make it clear that the large size is the default.
7 Posted by 24004 on 04 Jan, 2012 02:12 PM
Thanks, but I am not going to do that because I want to keep the store as simple as possible. I hope that you can take this into account soon, because it doesn't make sense to not have this feature. I am scared that customers won't realize the price difference before adding the product to the cart, making them not want to add it to the cart at all.
Support Staff 8 Posted by Heather on 04 Jan, 2012 02:37 PM
Thank you for providing those details. We certainly want to help accommodate your use case. Our team will be discussing solutions for this today. Thank you!